Druid Hills Primary Care Prescription Refill Policy

Patients are encouraged to request prescription refills at least 3-5 business days before their medication runs out.

- Patient Portal: Preferred method for requesting refills.

- Pharmacy: Call your pharmacy and speak with the pharmacist to request refills.

-Phone: Call the primary care practice during business hours.

Only prescriptions with remaining refills can be processed. If no refills are left, an appointment may be necessary. 

Patients must attend scheduled follow-up appointments and necessary labs to ensure ongoing evaluation of their treatment plan. 

 Adherence to the prescribed treatment plan is required for continued refills.

Processed within 24-72 hours. 

Addressed on a case-by-case basis and may incur an expedited fee of $50.

Patients will be notified when their prescription is ready for pickup at their designated pharmacy 

 Valid ID must be presented when picking up controlled substances in our office.

Controlled Substances: Refills for controlled substances require stricter monitoring and will necessitate an in-person visit every 3 months. 

If new symptoms or concerns arise, an appointment will be required before a new prescription or refill is authorized. 

For questions or concerns regarding prescription refills, please contact our office at 404.228.2648 during business hours or through the patient portal.

 Failure to adhere to this policy may result in delays or denial of refill requests.

This policy is effective as of 01/01/2024 and is subject to periodic review and updates.