Druid Hills Primary Care Financial Policy

- Cash

- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

- Personal Checks

- Mobile Payments (Apple Pay, Google Pay)

- Payment is due at the time of service unless prior arrangements have been made. 

- We do not offer “bill me later” options for patients without insurance.

- We accept most major insurance plans. Patients are responsible for verifying that their insurance is accepted and for understanding their policy coverage.

- As a courtesy, we will file insurance claims on behalf of patients. Any remaining balance after insurance has processed the claim is the patient's responsibility. 

-Payment is required for all services rendered even if the patient’s insurance denies the claim. 

- We do not process any insurance claims, therefore patients should call their insurance to get details on how their claim was processed and/or dispute any denied claims. 

- Co-payments are due at the time of service.

- Patients are responsible for any deductibles, co-insurance, or services not covered by their insurance plan.

- Monthly statements will be sent for any outstanding balances.

- Payment is expected within 30 days of the statement date.

- Accounts past due for more than 60 days will incur a late fee of 15%.

- Accounts past due for more than 90 days may be referred to a collection agency.

For questions regarding this financial policy, billing, or insurance claims, please contact our billing office at 404.228.2648 or via email at info@druidhillsprimarycare.com 

This policy is effective as of 01/01/2024 and is subject to periodic review and updates.

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This policy ensures clarity and fairness in the financial interactions between our practice and our patients, promoting a smooth and transparent billing process.